Shipping policy

We aim to ensure that every order reaches you safely and promptly.

Orders are delivered through our appointed delivery partners.

Delivery times may vary depending on the delivery location, courier availability, order volume and other operational circumstances.

Please note that delivery timeframes are estimates and are not guaranteed delivery dates.

Failed Delivery - If a delivery attempt is unsuccessful because the recipient is unavailable or the delivery information provided is incorrect or incomplete, additional delivery arrangements or charges may apply.

Damaged Package - Please inspect your parcel when you receive it. If the parcel appears visibly damaged, please take photographs of the package and contact us as soon as possible.

For damaged or missing items, please contact us at online@mobilepluslabs.com with:

* Order number

* Photos/videos of the package

* Photos of the product received

* Description of the issue

We will review the matter and advise you on the next steps.