We provide warranty support for eligible products according to the applicable manufacturer’s warranty terms.

Warranty coverage may differ depending on the brand and product. The warranty period and coverage applicable to your product will be stated on the product page, packaging, warranty documentation or other applicable materials.

All eligible products are covered by warranty, which will be automatically activated upon successful order placement.

Depending on the product and manufacturer’s terms, warranty coverage may include manufacturing defects or functional defects that occur under normal use during the applicable warranty period.

Warranty coverage generally does not cover damage caused by:

• Accidents or physical impact;
• Water or liquid damage unless specifically covered;
• Misuse or improper installation;
• Normal wear and tear;
• Modification or unauthorised repair;
• Use contrary to the manufacturer’s instructions;
• Damage caused by external equipment or accessories;
• Loss or theft of the product.

Warranty Claims

Email: online@mobilepluslabs.com
Phone: +65 6539 9233

Please provide your order number or proof of purchase together with images/videos and a description of the issue.

Our team may request the product to be returned for inspection or testing before determining the appropriate resolution.

Depending on the manufacturer’s warranty terms and assessment outcome, the resolution may include repair, replacement or another appropriate remedy.

Warranty decisions are subject to the applicable manufacturer’s warranty terms.